Contact us

Something not working, or a question we have not answered below? Email us and we will reply as soon as we can.

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How does swiping work?

The app shows your photos and videos one at a time. Swipe right to keep an item, or swipe left to mark it for deletion. You can also use the Keep and Delete buttons. If you change your mind, tap Undo straight away.

Does swiping delete my photos?

No. Swiping left only marks an item. Nothing is deleted until you open Review (the trash button), tap Delete, and confirm in the dialog that iOS shows.

How does deleting work?

Everything you mark collects in Review, even across several sorting sessions. Check the list there, restore anything you want to keep, then tap Delete. iOS asks you to confirm before anything is removed.

If you use iCloud Photos, deleting also removes the items from your other devices. Items in a Shared Library are removed for everyone in it.

I deleted something by mistake.

Open the Photos app → Albums → Recently Deleted. Deleted items stay there for about 30 days, and you can recover them from there.

I marked something by mistake.

Tap Undo right away, or open Review, tap the item, and choose Restore.

Why is the storage freed only an estimate?

iOS does not tell apps exactly how much space a photo uses, so the app works out an estimate from what iOS does share. Video sizes cannot be estimated this way, so they are left out of the total. Space also returns to your iPhone only once items leave Recently Deleted.

The app shows no photos.

Shreddr needs Full Photos Access to show and sort your whole library. If you choose Limited Access, sorting pauses; anything you have already marked and your progress stay saved. To continue, open the iPhone Settings app → Privacy & Security → Photos → Shreddr and select Full Access.

Where is my progress saved?

On your iPhone only. The app never sends it anywhere. Continue sorting picks up where you stopped, even after you close the app.

Which languages does the app support?

English and Simplified Chinese. The app follows your iPhone’s language. To choose a different one, use Language in the app’s Settings.

Does the app collect my data?

No. There are no accounts, ads, analytics or tracking. Read our privacy policy.

联系我们

遇到问题，或者下面没有你要找的答案？请给我们发邮件，我们会尽快回复。

[email protected]

滑动是怎么用的？

本 App 会逐张显示你的照片和视频。向右滑动保留，向左滑动标记删除。你也可以使用“保留”和“删除”按钮。如果改变主意，马上轻点“撤销”即可。

滑动会删除照片吗？

不会。向左滑动只会标记项目。只有当你打开“检查”（垃圾桶按钮）、轻点“删除”，并在 iOS 弹出的对话框中确认后，才会真正删除。

删除是怎么进行的？

你标记的所有项目都会集中在“检查”里，即使跨越多次整理也会保留。你可以在那里查看列表、恢复想保留的项目，然后轻点“删除”。在删除任何内容之前，iOS 都会请你确认。

如果你使用“iCloud 照片”，删除也会从你的其他设备上移除这些项目。“共享图库”中的项目会为所有参与者移除。

我误删了内容。

打开“照片”App → 相簿 → 最近删除。删除的项目会在那里保留大约 30 天，你可以从那里恢复。

我误标记了内容。

立即轻点“撤销”，或者打开“检查”，轻点该项目并选择“恢复”。

为什么释放的空间只是估算值？

iOS 不会告诉 App 一张照片究竟占用多少空间，所以本 App 只能根据 iOS 提供的信息进行估算。视频的大小无法用这种方式估算，因此不计入总数。另外，只有当项目从“最近删除”中移除后，空间才会真正回到你的 iPhone。

本 App 没有显示照片。

删呗需要照片的“完全访问”权限，才能显示并整理你的整个图库。如果选择“有限访问”，整理会暂停；你已标记的内容和进度都会保留。要继续整理，请打开 iPhone 的“设置”App → 隐私与安全性 → 照片 → 删呗，选择“完全访问”。

我的进度保存在哪里？

只保存在你的 iPhone 上，本 App 不会把它发送到任何地方。即使关闭 App，“继续整理”也会从你停下的地方继续。

本 App 支持哪些语言？

英语和简体中文。本 App 会跟随你 iPhone 的语言。如需选择其他语言，请在 App 的“设置”中使用“语言”选项。

本 App 会收集我的数据吗？

不会。没有账户、广告、分析或跟踪。请阅读我们的隐私政策。